Shipping Policy

1. Shipping Locations:

We currently ship to all 50 states within the United States. At this time, we do not offer international shipping.

2. Shipping Timeframe:

We work with trusted fulfillment partners in China to deliver your products safely and reliably. Here’s a breakdown of our estimated shipping times:
 • Processing Time: 1–5 business days
(We prepare, pack, and ship your order within this time.)
 • Standard Shipping to the USA: 8–15 business days
(Most orders arrive within 10–12 days. Rural or remote areas may take slightly longer.)
 • Expedited Shipping (if available): 5–9 business days
(Extra cost applies and will be shown at checkout.)

📌 Note: Delivery times may vary depending on product availability, customs clearance, seasonal demand, and local postal services. Please allow a few extra days during holidays or high-volume seasons.

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Note: Shipping times may vary depending on the destination and carrier delays (especially during holidays or high-demand periods).

3. Shipping Costs:
 • Standard Shipping: Free on all orders.
 • Expedited Shipping: Calculated at checkout (if available).

We strive to offer the most affordable shipping options. Final shipping charges will be displayed at checkout if applicable.

4. Tracking Your Order:

Once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can track your package using the link provided in the email.

5. Carrier Partners:

We partner with reliable carriers such as USPS, UPS, and FedEx to ensure your products reach you safely and on time.

6. Delays or Lost Packages:

If your package is delayed beyond the estimated timeframe or marked as “delivered” but not received:
 • Please allow an extra 2–3 days in case of carrier delays.
 • If your order still hasn’t arrived, contact our support team at [your email/contact] and we’ll investigate and assist promptly.

7. Wrong Address Disclaimer:

Please ensure your shipping address is correct before placing your order. We are not responsible for lost packages due to incorrect or incomplete addresses.

8. Damaged or Missing Items:

If you receive a damaged product or your order is incomplete, please contact us within 3 days of delivery with photos and order details. We’ll arrange for a replacement or refund as appropriate.

9. Returns & Refunds:

Please refer to our store :www.zentrobuy.shop full details on how to return items and request refunds.